Data Privacy :: PlusLingua – Your Translation Project Partner

1 Data Privacy at a Glance

General

We have provided a simple overview here of what happens to your personal data when you visit our website. Personal data refers to any data that personally identifies you. Please refer to the privacy notice below for detailed information on the subject of data protection.

Web analytics tools and third-party tools

Your browsing behaviour can be analysed statistically when you visit our website. This is done primarily using cookies and analytics programs. Your website activity is analysed anonymously as a general rule and cannot be traced back to you. You have the right to object to this analysis or prevent it by not using certain tools. The following privacy notice provides detailed information on this. We will explain in this privacy notice how you can opt out.

2 General Notes and Required Information

Data Privacy

The operator of this website takes the protection of your data very seriously. We treat your personal data as strictly confidential in accordance with the statutory data protection regulations and this privacy policy. We collect and process various types of personal information from and about you when you visit this website. Personal data refers to data that identifies you personally. This privacy notice outlines the data we collect and what the data are used for. It also describes how this is done and the purposes for which it is done. We wish to point out that there are inherent security risks when transmitting data (such as e-mail communication) via the Internet and that it is impossible to safeguard completely against unauthorized access by third parties.

Data controller details

The party responsible for processing data on this website is:
PlusLingua GmbH,
Radlkoferstraße 2,
81373 Munich,

tel.: +49 (0)89 741 185 197,
e-mail: info@pluslingua.com

The party responsible is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (e.g., names, e-mail addresses, etc.).

Withdrawing your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw consent that you have already given at any time. You can send us an informal message via e-mail to make this request. The legality of any data processed before consent was withdrawn remains unaffected.

Right to lodge a complaint with a supervisory authority

If your data privacy has been violated, you have the right to submit a complaint to a data protection authority. The supervisory authority responsible for data protection issues is the data protection officer of the federal state in which our company’s headquarters are located. A list of the data protection officers and their contact details can be found at this link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You are entitled to request a copy of the data we process automatically based on your consent, or for the performance of a contract, in a commonly used and machine-readable format or have this data transmitted to a third party. If you request that your personal data be transmitted directly to another controller, this will only be done to the extent that it is technically feasible.

SSL and TLS Encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or queries, that you send to us as site operator. You can recognize an encrypted connection when the address bar of the browser changes from “http://” to “https://” and by the lock icon visible in the address bar. If SSL or TLS encryption is enabled, the data that you transmit to us cannot be read by third parties.

Your rights with regard to your personal data

We remind you that you may at any time exercise certain rights under applicable law and regulation, including the right to be provided with information free of charge about your stored personal data, the origin of the data and recipients, as well as the purpose of storage. You can also request to have your personal data corrected, restricted or erased. Should you have any further questions on the subject of personal data or other queries, please contact us at the address provided under Legal Information.

Objection to promotional e-mails

We hereby explicitly prohibit the use of the contact details provided as part of our duty to publish a legal notice for the purpose of sending us any advertising or informational materials that we have not expressly requested. The website operator reserves the right to take legal action in the event of unsolicited promotional material being sent, for example in the form of spam e-mails.

3 Data Collection on our Website

Cookies

Some of our web pages use cookies. Cookies do not damage your computer in any way or contain viruses. They help make our website more user-friendly, efficient and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are “session cookies”. They are deleted automatically after your visit. Other cookies remain in your device’s memory until you delete them and help us to recognize your browser when you next visit the website. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website. Cookies that are required for electronic communication or to provide certain functions you wish to use (such as the shopping cart) are stored in accordance with Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in storing cookies to ensure an optimized service is provided free of technical errors. Where other cookies (such as those used to analyse your browsing behaviour) are also stored, they will be dealt with separately in this privacy policy.

Server log files

The website provider automatically collects and stores information in server log files that your browser transmits to us automatically. This information includes:

Browser type and version
Operating system used
Referring URL
Host name of the accessing computer
Time of the server request
IP address

This information is not merged with other data sources.
The legal basis for data processing is Article 6(1)(f) of the GDPR, which allows the processing of data for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract.

Contact form

If you send us an enquiry via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your consent. We will, therefore, process any data you enter in the contact form only with your consent as per Article 6(1)(a) of the GDPR. You may revoke your consent at any time. You can send us an informal message via e-mail to make this request. The data collected before we receive your request may still be legally processed. We will retain the data you provide on the contact form until you request deletion, revoke your consent for storage, or the purpose for storage no longer exists (e.g., after your enquiry has been processed). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this.

4 Social Media

Sharing content via plug-ins (Facebook, Google+1, Twitter & Co.)

The content on our website can be shared on other social networks such as Facebook, Twitter or Google+ in line with data protection laws. This website uses the eRecht24 Safe Sharing Tool for this purpose. This tool establishes direct contact between the networks and users only after users click on one of these buttons. This tool does not automatically transfer user data to the operators of these platforms. If users are logged into one of the social networks, the Like, +1, and Share buttons etc. for Facebook, Google+1 and Twitter will display an information window in which the user can edit the text before it is sent. Our users can share the content of this website on social networks in compliance with data protection laws without the providers of these networks creating full profiles of the users’ browsing behaviour.

Facebook plug-ins (Like & Share buttons)

Our website includes plug-ins for the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. Facebook plug-ins can be recognized by the Facebook logo or the Like button on our website. For an overview of Facebook plug-ins, see https://developers.facebook.com/docs/plugins/. When you visit our website, a direct connection is established between your browser and the Facebook server via the plug-in. This enables Facebook to receive information that you have visited our website from your IP address. If you click on the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our website to your Facebook profile. This allows Facebook to associate visits to our site with your user account. Please note that, as the operator of this website, we have no knowledge of the content of the data transmitted to Facebook or of how Facebook uses these data. For more information, please see Facebook’s privacy policy at: https://de-de.facebook.com/policy.php. If you do not want Facebook to associate your visit to our website with your Facebook account, please log out of your Facebook account.

Twitter plug-in

Functions of the Twitter service have been integrated into our website. These features are provided by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. When you use Twitter and the “Retweet” function, the websites you have visited are linked to your Twitter account and made known to other users. The data are also thereby transferred to Twitter. Please note that, as the operator of this site, we have no knowledge of the content of the data transmitted to Twitter or of how Twitter uses these data. For more information, see Twitter’s privacy policy at: https://twitter.com/privacy. Your Twitter privacy preferences can be modified in your account settings at https://twitter.com/account/settings.

5 Analytics Tools and Advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses “cookies”. These are text files that are stored on your computer and allow analysis of your website use. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google Analytics cookies are stored in accordance with Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analysing user behaviour to optimize both its website and its advertising. Disable Google Analytics

IP anonymisation

We have activated the IP anonymisation feature on this website. Your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area before it is transferred to the United States. Only in exceptional cases is the full IP address first transferred to a Google server in the US and truncated there. Google will use this information on behalf of the operator of this website to analyse your use of the website, to compile reports on website activity, and to provide other services associated with website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser plug-in

You can prevent these cookies from being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed on to Google, and the processing of these data by Google, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent your data from being collected on future visits to this site: Disable Google Analytics. For more information about how Google Analytics handles user data, see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Outsourced data processing

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Google Maps

This site uses the Google Maps service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use Google Maps, it is necessary to save your IP address. This information is generally transferred to a Google server in the USA and stored there. The provider of this website has no influence on this data transfer. The use of Google Maps is in the interest of making our online services more attractive and to facilitate the location of places specified by us on the website. This constitutes a legitimate interest in line with Article 6(1)(f) of the GDPR. For more information on how Google handles user data, see Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/.

Google AdWords and Google conversion tracking

This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). We use conversion tracking as part of Google AdWords. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your Internet browser stores on your computer. These cookies expire after 30 days and are not used to identify users personally. If a user visits particular pages of this website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page. Each Google AdWords advertiser has a different cookie. Cookies cannot be tracked using the website of an AdWords advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Advertisers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt out by simply disabling the Google conversion tracking cookie through changes in your browser settings. You will then not be included in the conversion tracking statistics. “Conversion cookies” are stored in accordance with Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimize both its online services and advertising. For more information on Google AdWords and Google conversion tracking, see the Google Privacy Policy: https://www.google.de/policies/privacy/. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

6 Plug-ins and Tools

YouTube

Our website uses plug-ins from YouTube, which is operated by Google. YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA operates this site. If you visit one of our pages featuring a YouTube plug-in, a connection is established to the YouTube servers. The YouTube server is then informed about which of our pages you have visited. If you are logged into your YouTube account, YouTube allows you to associate your browsing activity directly with your personal profile. You can prevent this by logging out of your YouTube account. The use of YouTube is in the interest of making our online services more attractive. This constitutes a legitimate interest in line with Article 6(1)(f) of the GDPR. For more information on how YouTube handles user data, see YouTube’s privacy policy: https://www.google.de/intl/de/policies/privacy.

Google Web Fonts

Web fonts provided by Google are used on this website in order to display uniform typefaces. When you open a page, your browser loads the required web fonts into your browser cache to display text and fonts correctly. Your browser must establish a direct connection to Google servers for this purpose. Google thus becomes aware that our website was accessed via your IP address. Google web fonts are used in the interest of a uniform and attractive presentation of our website. This constitutes a legitimate interest in line with Article 6(1)(f) of the GDPR. If your browser does not support web fonts, a standard font is used by your computer. For more information on Google web fonts, go to https://developers.google.com/fonts/faq and see Google’s Privacy Policy: https://www.google.com/policies/privacy/.